Training Resources

The accessibility standards for Ontario require every employee, manager, board member and volunteer of all organizations with one or more employee to take accessibility training.

In addition, the legislation requires that contractors, vendors and any other parties or individuals who provide goods, services or facilities on behalf of the Town of Collingwood ensure their employees are trained on accessibility standards.

AODA Training Booklet

AODA Contractor Compliance Statement Form (PDF)


There are many free training resources available.  You can get started by going to these links: - Free training videos and resources on the Integrated Accessibility Standards Regulation which includes general requirements as well as information and communication, employment, transportation and design of public spaces standards. - Access a free Accessible Customer Service Regulation training video. Free video on how the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act work together.