Collus PowerStream advises Collingwood about electricity overcharging error

21 February 2018 –The Town of Collingwood recently learned that it has been overcharged in error for electricity consumed at the Town’s water filtration plant. Collus PowerStream advised that this overcharging has been ongoing for many years. 

The error arose when a second electricity meter, installed in the late 1990’s to monitor power consumption related to Collingwood’s water distribution system, was billed to the Town of Collingwood in error. Collus PowerStream advises that the overcharging issue has now been corrected.

To date, Collingwood has received a refund from Collus PowerStream in the amount of $410,747.42. The Town continues to explore with Collus PowerStream, any additional customer refund amount associated with the overbilling.

Council will consider options to reimburse those specific water ratepayers affected by the overcharging error.

The Town will provide additional information regarding this matter in due course.



For more information, contact:

Communications Officer
Jennett Mays
T. 705-445-1030 Ext. 3293