Customer Service Standards

Building Services is responsible for the administration and enforcement of the Building Code Act and the Ontario Building Code regulations to ensure minimum standards are achieved for all building construction including septic systems, change of use and demolitions.  

We accomplish this this by reviewing permit applications and drawings for proposed construction; issuing building permits; conducting routine building inspections; enforcing minimum standards for non-compliance and securing unsafe buildings. 

We assist homeowners, business owners, contractors, builders and design professionals during the construction and development of buildings in their efforts to achieve healthy and safe living environments by promoting excellence in design and to minimum building construction standards.

Building Services also administers several Town by-laws including the Sign By-law, Fence By-law and Swimming Pool By-law. Building Services issue permits for all signage in the Town and is the liaison for the Collingwood Heritage Advisory Committee and issues heritage permits. Building services also administers the 911 addressing and street names within Collingwood.

In all of our activities, our focus is public safety and providing excellent customer service.