COVID-19 Information Portal

Please exercise Physical Distancing and Self-isolation. Stay at Home.

The Town of Collingwood has proactively implemented a number of temporary measures to help get ahead of COVID-19 and to protect Residents, Businesses, and Staff. The Town is closely monitoring the situation and is ready to ramp up Business Continuity and Essential Services Plans in the event that COVID-19 escalates. Town Staff and Council are working hard to safeguard the best interests of the community while continuing to successfully deliver Town Services.

The Town’s critical and essential services, including fire services, drinking water & wastewater treatment, snow clearing, enforcement of priority bylaws, and essential front counter customer services will continue (online and over the phone). The Town has isolated critical Staff so to ensure the continuation of essential services.

Town Services

Town of Collingwood's Response to COVID-19
Customer Service: We are happy to assist you online or over the phone: Call: 705-445-1030, Email: townhall@collingwood.ca
Alternative Customer Services Opportunities (facilities and in-person customer service desks are closed until further notice).
Municipal Relief Measures for Residents & Businesses
- Learn more about Water, Wastewater, and Electricity Relief Measures
RallyPoint - Virtual PRC offering resources in education, physical activity, culture, music, poetry, and more!
Updates from Mayor Brian Saunderson - weekly updates on Peak FM, Max FM, and Rogers TV
- Contact Town Council

Ask Town Council & Administration Questions

Share Your Stories & Give Positive Shoutouts

Health Information

Simcoe Muskoka District Health Unit
- Community transmission is being experienced in Simcoe Muskoka.
- Simcoe Muskoka Health Stats - stay up to date on local case status
- SMDHU Videos - Medical Officer of Health shares local public health information
- Stay home as much as possible
- Avoid heading to your cottage or seasonal residence
- Practise physical distancing
- Practise proper hygiene
- Go for a walk/exercise if you can
- When and how to wear a non-medical mask
- How to shop safely
Ontario Ministry of Health - Use the MOH's Self Assessment Tool
Health Canada
Collingwood General & Marine Hospital - A COVID-19 Assessment Centre is now open at GB Family Health Team Same Day Clinic. The purpose is to screen all patients coming to the hospital and should not be considered a testing centre. MORE
- CGMH seeking donations of unused, unopened, & unexpired PPE (masks, gloves, gowns, eye protection). MORE

Information For Businesses

COVID-19 Business Recovery Resources (Collingwood)
Webinars - learn how employers and employees can manage through a rapidly changing economic climate
Business Development Centre in Downtown Collingwood - Get advice from our team of experts
Sign up for Weekly Updates on COVID-19 Business Support
Resources for Artists and the Arts Community (Collingwood)
Water Services Checklist - Follow these steps to flush your internal plumbing system if it hasn't been used in at least 3 to 4 days.
Resources to prevent COVID-19 in the workplace - sector-specific guidelines and posters to help protect workers, customers, and the general public.
Have PPE or Need PPE? - Collingwood Optimist Club is coordinating supply and distribution ppe@collingwoodoptimistclub.ca

Social Support

Community Connection 211 - Help is just a phone call away. Please call 211 if you are in need of help. The 2-1-1 Helpline is available 24/7 in 150 languages
Collingwood Together Volunteer Database - Raise your hand as a volunteer. We appreciate having you as a potential resource.
Thank You Front-Line Heroes - print and hang this poster in your front window to show your support.
Mental Health & Addictions Support - access online or by phone

Ontario Government Updates

Reopening Ontario - a framework for reopening our Province
Temporary Pandemic Pay - financial support for eligible frontline and support workers fighting (COVID-19).
List of Essential Workplaces - Province orders at-risk workplaces to temporarily close
Electricity Relief to Families & Small Businesses - customers continue to benefit from temporary relief measures
Financial Support for Seniors, Parents, Students, Workers, Indigenous Peoples, and Vulnerable Peoples
Financial Support - help for basic needs, changes in renting, electricity bills, etc.
Need A Job?
Ontario Works Support - for those who do not qualify for Federal financial assistance programs
Emergency Child Support for Healthcare and Front-Line Workers
Report Price Gouging Related to COVID-19 - Ontario wants to protect consumers from being exploited
Social Services Relief Funding - Province to support Food Banks, Homeless Shelters, and Individuals
Residential Relief Support - supports programming to help people with special needs, gender based violence, and indigenous peoples
Rent Changes - help for landlords and tenants
Mortgage Deferrals - Canadian banks have announced that mortgage payments can be deferred for up to six months. Talk to your bank for more information.
School Closures and Learn at Home Information
Support for Families Initiative - benefit for families that have children who are not in school or child care due to COVID-19.
Ontario's Action Plan - government’s response to ensure our health care system, communities, and economy are positioned to weather the challenges ahead.

Federal Government Updates

COVID-19 Economic Response Plan - Federal support for people facing unemployment, are sick or quarantined, low-income, unable to work, seniors, students, and general support for individuals.
Government Takes Action on COVID-19
Canada Emergency Response Benefit - provides a taxable benefit of $2,000 a month for up to 4 months
Employment Insurance benefits and leave
Financial Support for Individuals
Post-secondary Student Loan Relief
Mental Health Survey - gathering info on the physical and mental health and social and employment circumstances

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