Enforcement Supports

Under the provincial emergency, the following enhanced enforcement authorities will be in place:

All provincial offences officers, including police officers, will have the authority to disperse crowds indoors as well as outdoors. For example, when a group of more than five people who are not from the same household are gathering outdoors, they can be required to leave and the premise may be closed.

The Town's By-law Services Division will continue to work collaboratively with all enforcement personnel, including the OPP and our Health Unit Inspectors, on appropriate enforcement of the Provincial Orders, including a combination of proactive and reactive patrols.  

Complaint/InquiryReferral/Contact Information
Complaint about non-essential business operating, including construction
  • Contact By-Law 
    • Email: bylaw@collingwood.ca
    • Telephone: 705-445-1030 ext. 3256
    • In person at Town Hall. Monday to Friday 8:30 a.m. to 4:30 p.m.
  • If necessary, By-law will involve the Simcoe Muskoka District Health Unit and/or OPP
Can my business operate?
Complaint about social gathering on private propertyContact the OPP non-emergency line at 1-888-310-1122
Complaint about social gathering on public property
  • During the day: Contact By-Law 
    • Email: bylaw@collingwood.ca
    • Telephone: 705-445-1030 ext. 3256
    • In person at Town Hall. Monday to Friday 8:30 a.m. to 4:30 p.m.
  • After Hours: Contact the OPP non-emergency line at 1-888-310-1122
Construction workers not wearing masks and/or not maintaining physical distancing
  • Contact the Ministry of Labour to report an incident via their Health & Safety Contact Centre:
    • Toll-free: 1-877-202-0008
    • TTY: 1-855-653-9260
    • Fax: 905-577-1316
  • File a complaint online
  • In an emergency, always call 911 immediately.
Complaint about business not following sector specific Health and Safety rules/guidelines (e.g., cleaning requirements)

Contact the Simcoe Muskoka District Health Unit

  • By Phone: 705-721-7520 (1-877-721-7520) Monday to Friday 8:30 a.m. to 6:00 p.m. and Saturday 8:30 a.m. to 4:30 p.m.
  • Online: via the online form
Complaint about someone not following Stay-at-Home Orders
  • During the day: Contact By-Law 
    • Email: bylaw@collingwood.ca
    • Telephone: 705-445-1030 ext. 3256
    • In person at Town Hall. Monday to Friday 8:30 a.m. to 4:30 p.m.
  • After Hours: Contact the OPP non-emergency line at 1-888-310-1122
Complaint about person inside business not wearing a mask / face covering
  • Contact By-Law
    • Email: bylaw@collingwood.ca
    • Telephone: 705-445-1030 ext. 3256
    • In person at Town Hall. Monday to Friday 8:30 a.m. to 4:30 p.m.
  • If necessary, By-Law will involve the Simcoe Muskoka District Health Unit and/or OPP