Coordinator, Community Engagement and Learning Services – Collingwood Public Library (Full-Time)
Job type: Permanent Full-Time
Reporting to the Manager, Collection and Information Services, the Coordinator, Community Engagement and Learning Services is responsible for identifying underserviced populations in the community, recognizing systemic barriers, and responding to community needs by dismantling obstacles to the Library’s services and resources. The Coordinator will collaboratively plan, communicate, and facilitate the development and provision of equitable needs-based services and resources. The Coordinator will champion equitable services and resources to all community populations and measure the impact of the Library on the community, positioning the Library as a powerful asset to community planning and improvement. The role is responsible to support, coach, and train staff in the principles of equitable and accessible library service. The Coordinator will insure the Library is compliant with all related legislation and uphold the principles of intellectual freedom, diversity and inclusion as determined by the Canadian Federation of Library Associations (CFLA). The main duties and responsibilities of the position are in the areas of: community engagement, outreach and service planning; training and skills development; volunteer recruitment and coordination; Collection Maintenance Assistants’ program; and, general library services.
Experience and Qualifications:
- Library Technician’s diploma or related post-secondary degree/diploma is required (i.e. Social Work, Community Development/Sustainability). Master of Library and Information Science would be an asset.
- Specialized training in Accessibility (AODA), together, with six (6) months’ leadership experience and sound knowledge and understanding of the AODA, the Canadian Human Rights Act, and the CFLA’s Statement on Diversity and Inclusion required.
- Excellent customer service, interpersonal, organizational, problem-solving, time management, administration, communication, analytical and research skills together with the ability to multi-task.
- Experience in designing and implementing training programs is considered an asset.
- Excellent understanding of the range of issues facing persons with disabilities. Thorough working knowledge of basic technology and specialized assistive hardware and software.
- Requires the ability to review, write, develop and interpret policies and procedures related to the provision of library service for underserviced populations.
- Ability to deal effectively and courteously with the general public, all staff, other government / agencies / contractors and community groups.
- Ability to demonstrate tact and discretion in handling matters of a confidential nature, and to maintain confidentiality. Familiarity with the Municipal Freedom of Information & Protection of Privacy Act.
- Ability to cope with a high level of interruptions, exercise discretion and good judgment.
- Thorough working knowledge of Integrated Library Systems (ILS) and deep understanding of Library functions and activities.
- Thorough working knowledge of Microsoft Windows and Office applications, accessibility software and hardware (desired), office equipment.
- Demonstrated knowledge of the Occupational Health and Safety Act, WHMIS and all provincial legislation and policies that affect Libraries (e.g., AODA, Canadian Copyright Act).
- Ability and willingness to travel within the community and out of town as required.
- Possess Criminal Record & Judicial Matters Check (Level 2) with results satisfactory to the Town and a valid standard first aid and CPR/AED level “C” certificate (or willing to obtain).