Collingwood updates Relief Measures for Residents and Businesses

June 24, 2020
Corporate Service, Council, Finance

At the Monday, June 15 Council Meeting, Town of Collingwood Council extended COVID-19 Relief Measures that will continue to support residents and businesses as the Province and Health Units phase in re-openings.

Relief Measures Include:

  • Waiving municipal tax penalty and interest charges, on current year’s taxes only, has now been extended until August 31, 2020.
    • Just a reminder that it takes 2 to 3 business days for the Town to receive online payments. If you are planning to make an online payment, and wait until August 31, 2020, you will incur penalty if received on September 1, 2020 and beyond.
  • All taxpayers have the option to continue to pay if desired.
  • For pre-authorized payment plans, you have the option to opt out of your current plan by contacting or 705-445-1030 (press 1 then 2 to reach the tax department).
  • If you decided to be removed from a pre-authorized plan, once ready, you can choose to be re-enrolled within 2020 and have the remaining amounts re-calculated into a monthly payment plan by contacting the Tax Department.
  • Waiving water and wastewater penalty and interest charges until July 31, 2020. Charges will continue to be calculated each month and customers will still receive a bill, however there will be no penalty for non-payment until July 31, 2020. Account holders will be able to make payment arrangements with EPCOR on an individual basis at 705-443-1800 or
    • Starting June 1, 2020, the Government of Ontario has introduced a new fixed electricity price of 12.8 ¢/kWh for customers that are on time-of-use (TOU) prices. This price applies to electricity used at all hours of the day, seven days a week.

“We are excited to see Collingwood businesses start to re-open while following Provincial and Health guidelines. The Taxpayers of Collingwood will not need to worry about upcoming penalties, fees, and interest charges,” says Mayor Brian Saunderson, “Council and Staff will continue to explore opportunities for further municipal relief and we are eager to hear the community’s ideas and feedback. Let’s continue to work together to overcome adversity and care for our neighbours and those at risk. Together, we can do this!”

Additional Relief Measures in Place:

  • Council has approved action items proposed by the Economic Support and Recovery Task Force to support local business and promote continued investment in the Collingwood economy. Learn more about Business Recovery Resources at
  • Supporting local business through Collingwood Commons, a new online shopping marketplace ( and “Collingwood Take-out & Delivery” on Facebook.
  • Transit continues with the policy of rear door entry and exit, increased bus sanitation, and until further notice cash fares and transit pass taps are not required.
  • The Town has collaborated with Community Connection 211 to promote and enhance social support resources to the area during the COVID-19 pandemic. Help is just a phone call away. Please call 211 if you are in need of help. The 2-1-1 Helpline is available 24/7 in 150 languages.
  • There is currently no cost to park at metered parking locations or in municipal parking lots.
  • Enjoy no late fees at the Collingwood Public Library in 2020!
  • $500 each to the Collingwood Collegiate and Our Lady of the Bay grocery programs.
  • $100,000 to Collingwood General & Marine Hospital generator program.
  • $21,250 to the Digital Service Squad.
  • $7,000 to South Georgian Bay Tourism.
  • $5,589 to the BIA Farmers’ Market.
  • $40,000 for patio expansions.
  • $161,100 in Penalty and Interest relief.

The Town of Collingwood will continue to explore additional relief options and accelerated opportunities to support local businesses as the Province instigates phased-in re-openings.

Please visit the Town of Collingwood’s COVID-19 Information Portal at

Please continue to exercise physical distancing and follow health guidelines.