Town Hall Hours of Operation Update

October 25, 2021

Effective October 25, 2021, Town Hall will be extending counter service hours of operation to Mondays, Wednesdays and Fridays from 9:00 a.m. to 4:00 p.m. Customer Services Representatives are also available from Monday to Friday, from 8:30 a.m. to 4:30 p.m. via email at townhall@collingwood.ca or 705-445-1030, press 0 for Customer Service.  

The Town will continue to offer services supporting the purchase of transit passes, parking passes, licenses, etc. at the Town Hall counter.  Additionally, many online options exist as well on our website at https://vch.collingwood.ca/vch/.

Services provided by the Clerks Department, eg. Marriage licenses, commissions, etc. remain by appointment only.   

Payments, forms or general questions can be dropped off in the secure drop box to the right of the front doors at Town Hall anytime.  Please include your contact information.  If you have any questions or concerns, please contact a Customer Service Representative at 705-445-1030 and press 0.