- Passengers and drivers are required to wear non-medical masks or face coverings. While masks or face coverings will be required, we understand there are circumstance for children and people with disabilities, or other medical conditions, that prevent them from wearing a mask.
- Masks are required in the Downtown Transit Terminal.
- Maintain physical distance between people whenever possible.
- Remove all personal belongings and waste upon departure.
- Sneeze into elbow, use hand sanitizer, and wash hands properly.
- Do not take transit if you are feeling sick with fever, cough, or have been exposed to anyone who has tested positive for COVID-19.
Hand sanitizer stations are available on the bus and are recommended to be used when boarding the bus. Passengers are asked to obey all signage on the bus as they have been posted as a reminder to follow all protocols to prevent the spread of COVID-19.
Colltrans will continue to operate on the Sunday schedule until further notice. The Blue Mountain Link will operate on its normal schedule. Please note there is no Colltrans Service on any statutory holidays during the COVID-19 pandemic.
For transit delays please contact Colltrans Phone: 705-446-1196
For information on Wasaga Beach Link schedules and fares, please go to the Simcoe County LINX website.
Fares as of Monday May 5, 2014.
Seniors (60 & over)/Students: $1.50
Children (5 & under): Free
Red Cross Para-Transit: $2.00 (one-way)
Seniors (60 & over)/Students: $30.00
Collingwood/Blue Mountains link: $40.00
Collingwood/Wasaga Beach link: click here
Colltrans & Blue Mountain Link
Town of Collingwood public transit buses are fully accessible and can be used for wheelchairs, motorized scooters, pull behind shopping carts, as well as strollers. The buses are all equipped with a passenger side access ramp which is available for use upon request as well as Q-STRAINT securement. All buses are outfitted with bike racks which are available for use at no extra charge.
Red Cross Para Transit
Operates Monday to Friday from 7:00 a.m. to 5:00 p.m. Please contact 705-721-3313 x 5206 to apply for eligibility and arrange for service. Fares within Collingwood are $2.00 for a one way trip and $4.00 roundtrip. Riders are asked to try and book three days in advance, however emergency bookings can be made.
In Collingwood there are two buses in operation during operating hours. The first is a 2007 converted GMC van with a rear entry lift. The van can accomodate two accessible passengers at a time. The bus is equipped with a RICON lift and Q-Straint securement which is a five point securement system.
The second bus is a cutaway style 2009 Ford Diamond Coach with seating for up to five wheelchairs and 14 ambulatory positions. The bus is equipped with a RICON lift and Q-Straint securement which is a five point securement system.
Detailed information on accessibility equipment can be made upon request by emailing Collingwood Transit
Ace Cabs Accessible Taxi Service
As of January 11, 2022, Ace Cabs has reduced service until 9:00pm for all accessible taxi rides. If a rider needs a trip between the hours of 9:00pm-6:00am the trip will have to be pre-booked through Ace Cabs.
As of December 3, 2020, the Collingwood Accessible Taxi service will be back in full operation for the members of the community. On November 23, 2020 Council Resolved to approach Ace Cabs to negotiate a short-term agreement to continue the operations of the Accessible Taxi service in the short term.
The Town will continue to take steps to ensure that the service level will be maintained for the long term by issuing a Request for Information to gauge market interest and secure a permanent operation contract for all accessible service within the Town of Collingwood.
The Town of Collingwood, in partnership with Ace Cabs will continue the operation of this service to the community until an open market procurement process has been completed.
You can now purchase your monthly passes and load funds to your epurse for Colltrans and The Blue Mountain online! Login or create an account at collingwood.usetransit.com
Before you begin, create an account using the register button, and complete your personal information entry. You will receive an email from Transitfare to activate your account after you have completed the personal information signup. Once you receive your email from Transitfare, click the link in the email to verify your account. Once this has been completed you may login to the Transitfare portal and begin to purchase your passes.
To contact support, please email firstname.lastname@example.org for further assistance or call 705-445-1030.
A detailed step by step process to create your account can be found HERE.
Transit passes can also be purchased in person at 2 locations in Collingwood:
- Town Hall, 97 Hurontario Street
- Collingwood Public Library, 55 Ste. Marie Street
Review our Services & Facilties Impact page for current hours of operation during the pandemic.
On Demand Transit is targeted to launch in 2023. See below for answers to some frequently asked questions about ODT.
With On Demand Transit (ODT) vehicles respond to rider requests rather than following a fixed transit route. You can request a ride (pick up and drop off) at any existing transit stops in the service area, and a vehicle will be routed to you. As a rider, there are several ways to make a ride request:
- Through an iOS or Android App;
- Through the municipality’s transit website;
- Through a call in request line;
- By Boarding an On Demand Vehicle and requesting a walk on ride.
In the Town of Collingwood for the “In Town” routes only, which excludes the Blue Mountain Link, on demand buses will be serviced using existing stop infrastructure and existing buses.
For the Blue Mountain Link, the majority of ridership is from Downtown to the Village and this bus often operates more like an express service. We are aiming for this route to continue to run on a regular schedule between the Collingwood Transit Terminal and The Blue Mountain Village Resort.
Wait times can very depending on rider volume, however anticipated wait times are 5-15 minutes, with overall trip times expected to be a maximum of 25 minutes. Based on current ridership trends, both wait times and travel times are expected to be minimal.
Yes, multiple rides on multiple days can be pre booked. Although the Town has not confirmed a on-demand platform provider, some software providers allow for recurring pickups and drop offs in their booking system.
New areas will be added to the transit system coverage area to account for new developments in south and west Collingwood. The implementation of on-demand transit allows Collingwood to increase service area without having to increase operating costs.
Return trips can be booked during initial trip planning, or can be booked once the customer is ready to depart from their current location.
If a rider needs to change their trip details, this can be done through the mobile app on a smartphone, or can also be done using the telephone. The Town will be working with major retailers to assist in providing calls or providing access to phones where needed.
The Town understands that changes to transit can cause some anxiety. Learning from other municipalities, many of these changes that were considered inconvenient or new, have proved to be the opposite and have provided more flexibility and independence to riders who use transit. The change to on-demand service has been considered thoroughly, and in order to account for reduced ridership post COVID-19, a change to address the reduced transit revenues is needed to maintain and increase service levels.
The on-demand model allows the town to expand service areas, expand service hours, and reduce costs. As of February 2022, Colltrans ridership is down 58% from where it was in February 2019. In order to maintain its fiscal responsibility to the taxpayers of Collingwood, while also improving access to public transit, the On-Demand transit model allows the Town to accomplish both goals with this alteration to service.
The switch to on-demand service from fixed route requires several steps to ensure a successful implementation. The Town anticipates On-Demand service to begin in 2023. Before any changes are made, there will be service notices, public awareness training, and communication on behalf of the Town to ensure that riders are not only aware of the service changes, but are confident in utilizing the new service. It is also very important to note that once ridership does begin to see an increase to normal levels, the ability to pivot operations and implement fixed route services is always an option to return to.
For the Blue Mountain Link, the majority of ridership is from Downtown to the Village and this bus often operates more like an express service. We are aiming for this route to continue to run on a regular schedule between the Collingwood Transit Terminal and The Blue Mountain Village Resort to provide the best service.
Colltrans, the Town of Collingwood's public transit system, provides a convenient alternative to driving within Collingwood. There are three regularly scheduled transit routes and the frequency of pickup at the terminal is every thirty minutes. The Colltrans terminal is located on the corner of Second Street and Pine Street adjacent to the municipal parking lot at 100 Pine Street. Currently the terminal is located outdoors and has two shelters as well as public washroom facilities.
Do you have a request for a stop or shelter? Visit Stop and Shelter Design Guidelines to learn about our selection process.