Transit News & Notices Online Transit Portal
Colltrans will continue to operate on the Sunday schedule until further notice. The Blue Mountain Link will operate on its normal schedule. Please note there is no Colltrans Service on any statutory holidays. For transit delays please contact Colltrans Phone: 705-446-1196
Please see temporary schedules listed above for reference during the pandemic.
South Georgian Bay Regional Transit Map (PDF)
Blue Mountain LINK (PDF)
Crosstown Route (PDF)
East Route (PDF)
West Route (PDF)
Simcoe County LINX Transit Service
For information on Wasaga Beach Link schedules and fares, please go to the Simcoe County LINX website.
Fares as of January, 2023.
Seniors (60 & over)/Students: $1.50
Children (5 & under): Free
Seniors (60 & over)/Students: $1.50
Children (5 & under): Free
Seniors (60 & over)/Students: $30.00
Collingwood/Blue Mountains link: $40.00
Collingwood/Wasaga Beach link: For current rates visit: www.simcoe.ca/Transit/Pages/Fare-Information.aspx
You can now purchase your monthly passes and load funds to your epurse for Colltrans and The Blue Mountain online! Login or create an account at collingwood.usetransit.com
Before you begin, create an account using the register button, and complete your personal information entry. You will receive an email from Transitfare to activate your account after you have completed the personal information signup. Once you receive your email from Transitfare, click the link in the email to verify your account. Once this has been completed you may login to the Transitfare portal and begin to purchase your passes.
To contact support, please email firstname.lastname@example.org for further assistance or call 705-445-1030.
A detailed step by step process to create your account can be found at: www.collingwood.ca/sites/default/files/uploads/documents/tranist_online_loading_job_aid_08202021v2.pdf
Transit passes can also be purchased in person at 2 locations in Collingwood:
- Town Hall, 97 Hurontario Street
- Collingwood Public Library, 55 Ste. Marie Street
Review our Services & Facilties Impact page for current hours of operation during the pandemic.
Colltrans & Blue Mountain Link
Town of Collingwood public transit buses are fully accessible and can be used for wheelchairs, motorized scooters, pull behind shopping carts, as well as strollers. The buses are all equipped with a passenger side access ramp which is available for use upon request as well as Q-STRAINT securement. All buses are outfitted with bike racks which are available for use at no extra charge.
TransitPLUS Specialized Service launched December 17, 2022
- February 10, 2023 Media Release: TransitPLUS Accessible Bus Service registration up by 150% - Town encourages eligible riders to Try It!
- Changes to accessible transit services: Specialized Service Announcement
- Riders are encouraged to pre-register with Landmark before the official launch of the new service. The application form for pre-registration is found here: Specialized Transit Application - Landmark (fillable pdf)
- For further information, please see Specialized Transit Policy and Procedure - November 2022
- Detailed information on accessibility equipment can be made upon request by emailing Collingwood Transit
TransitPLUS is a specialized transit service offering door to door public transportation, for anyone who is unable to access conventional transit due to medical, physical, cognitive disabilities. TransitPLUS will be replacing the existing Red Cross specialized service within the Town of Collingwood, as well as the accessible taxi service currently being subsidized by the Town of Collingwood.
New riders who have not used the Red Cross service will be required to pre-register by submitting an application. Complete the TransitPLUS specialized transit application. Completed applications are returned to Landmark Bus Lines.
Active Red Cross clients who are currently using accessible services within Collingwood will not be required re-apply for TransitPLUS. Existing Red Cross users will still have to contact Landmark Bus Lines to provide addtional details.
TransitPLUS cannot guarantee same day booking requests. The service will strive to maintain and accommodate all same day bookings that are made. Like any type of door-to-door service, any transportation request that is made will be dependant upon the current demand at the time of the request. Bookings will always be prioritized on a first come first serve basis. TransitPLUS would encourage all riders pre-book any ride that they know may be coming up.
TransitPLUS operates 7 Days a week 7:00 a.m. – 9:00 p.m.
- Adult $2.00
- Student/Senior $1.50
Companions and Service Animals ride free with registered clients.
It is recommended that riders book a return trip when scheduling their initial trip. We encourage riders to plan ahead as best as possible to ensure a pickup is available. It is recommended that riders provide a window of at least an hour if there is a pickup required after your initial trip. Providing an estimated time window allows dispatch to coordinate all bookings throughout the day to effectively schedule all pickups and drop offs in a timely manner.
Riders may call 705-446-1196 to arrange a pickup after their initial trip, however an immediate pickup may not be available based upon current demand.
TransitPLUS will Service all areas within the municipal boundaries of Collingwood and Wasaga Beach. In Clearview Township, service will be limited to only the areas currently serviced by Clearview Transit.
Please call 705-446-1196 to ask about availability for services in an around the Blue Mountain Link service area.
The Red Cross will still be completing trips that require travel outside of the boundaries of Collingwood, Wasaga Beach, and Clearview Township. Please continue to call 705-721-3313 to book rides out of area if needed.
As mandated by the AODA, municipalities that provide conventional transit services are required to provide specialized transit services during the same hours and for the same fare in the jurisdiction in which both services operate. At this time, service will be maintained during the same hours as public transit. If there is a desire in the community to extend transit service hours, then the decision to extend hours of service would be applied to both conventional and specialized services and would have to be approved by your elected municipal officials.
Riders are encouraged to pay cash fares during the initial transition period between December 16 - January 30th, exact change is required. If there is a requirement for more frequent users of the service to set up monthly billing, clients can contact Landmark Bus Lines at 705-446-1196 to arrange for an account to be set up for monthly billing. Transit passes are not accepted at this time.
On Demand Transit (ODT) is targeted to launch in early 2023.
With On Demand Transit (ODT) vehicles respond to rider requests rather than following a fixed transit route. You can request a ride (pick up and drop off) at any existing transit stops in the service area, and a vehicle will be routed to you. As a rider, there are several ways to make a ride request:
- Through an iOS or Android App;
- Through the municipality’s transit website;
- Through a call in request line;
- By Boarding an On Demand Vehicle and requesting a walk on ride.
In the Town of Collingwood for the “In Town” routes only, which excludes the Blue Mountain Link, on demand buses will be serviced using existing stop infrastructure and existing buses.
For the Blue Mountain Link, the majority of ridership is from Downtown to the Village and this bus often operates more like an express service. We are aiming for this route to continue to run on a regular schedule between the Collingwood Transit Terminal and The Blue Mountain Village Resort.
Wait times can very depending on rider volume, however anticipated wait times are 5-15 minutes, with overall trip times expected to be a maximum of 25 minutes. Based on current ridership trends, both wait times and travel times are expected to be minimal.
Yes, multiple rides on multiple days can be pre booked. Although the Town has not confirmed a on-demand platform provider, some software providers allow for recurring pickups and drop offs in their booking system.
New areas will be added to the transit system coverage area to account for new developments in south and west Collingwood. The implementation of on-demand transit allows Collingwood to increase service area without having to increase operating costs.
Return trips can be booked during initial trip planning, or can be booked once the customer is ready to depart from their current location.
If a rider needs to change their trip details, this can be done through the mobile app on a smartphone, or can also be done using the telephone. The Town will be working with major retailers to assist in providing calls or providing access to phones where needed.
The Town understands that changes to transit can cause some anxiety. Learning from other municipalities, many of these changes that were considered inconvenient or new, have proved to be the opposite and have provided more flexibility and independence to riders who use transit. The change to on-demand service has been considered thoroughly, and in order to account for reduced ridership post COVID-19, a change to address the reduced transit revenues is needed to maintain and increase service levels.
The on-demand model allows the town to expand service areas, expand service hours, and reduce costs. As of February 2022, Colltrans ridership is down 58% from where it was in February 2019. In order to maintain its fiscal responsibility to the taxpayers of Collingwood, while also improving access to public transit, the On-Demand transit model allows the Town to accomplish both goals with this alteration to service.
The switch to on-demand service from fixed route requires several steps to ensure a successful implementation. The Town anticipates On-Demand service to begin in 2023. Before any changes are made, there will be service notices, public awareness training, and communication on behalf of the Town to ensure that riders are not only aware of the service changes, but are confident in utilizing the new service. It is also very important to note that once ridership does begin to see an increase to normal levels, the ability to pivot operations and implement fixed route services is always an option to return to.
For the Blue Mountain Link, the majority of ridership is from Downtown to the Village and this bus often operates more like an express service. We are aiming for this route to continue to run on a regular schedule between the Collingwood Transit Terminal and The Blue Mountain Village Resort to provide the best service.
Colltrans, the Town of Collingwood's public transit system, provides a convenient alternative to driving within Collingwood. There are three regularly scheduled transit routes and the frequency of pickup at the terminal is every thirty minutes. The Colltrans terminal is located on the corner of Second Street and Pine Street adjacent to the municipal parking lot at 100 Pine Street. Currently the terminal is located outdoors and has two shelters as well as public washroom facilities.
Do you have a request for a stop or shelter? Visit Stop and Shelter Design Guidelines to learn about our selection process.