By-law Enforcement

The By-law Services Division is essential in ensuring that Collingwood is a great place to live, work and play. Town by-laws establish standards that promote a safe and livable community, support good neighbour interactions and prevent behaviours that undermine the quality of life in our community, such as aggressive dogs, litter, noise, uncontrolled parking and unsightly properties. 

We enforce over 40 regulatory by-laws and some provincial legislation which are a core part of maintaining community standards. Provincial legislation such as the Municipal Act, Building Code Act, Highway Traffic Act, Dog Owner’s Liability Act and the Provincial Offences Act to name a few. We also administer all aspects of the School Crossing Guard Program and the Town’s Coyote Management Plan.

The Town’s By-law Enforcement Policy is to achieve voluntary compliance with town by-laws in all instances and to provide proactive enforcement through optimum solutions as needed to maintain community standards.

The By-law Services Division is responsible for the following main service areas:

 Animal Control Parking Control  Property Related Standards  School Crossing Guards 

Click below for a list of  our most frequently requested by-laws:

Town By-laws

Service Request for By-law Enforcement 

If you would like to report a possible by-law violation, please contact us by the following ways:

  1. Submit a by-law complaint on our Public Portal
  2. Telephone: 705-445-1030 ext. 3256

As a registered user on the Public Portal you will be able to track the status of your by-law complaint.

Please Note: In order to investigate your concerns/complaints properly, please provide us with the following information:

  • Your first and last name,
  • Your address,
  • Your phone number, and
  • The Collingwood address where the issue is or has taking place. (If it is for a vacant lot, please provide a detailed description of the location).

Unless permitted by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56, or required as a result of disclosure, your personal information will be kept confidential. Should the matter proceed to court, it may be necessary for you to attend court as a witness to the violation.

Anonymous complaints will not be investigated unless potential safety, health or liability issues are identified.