The By-law Services Division is essential in ensuring that Collingwood is a great place to live, work and play. By-laws are a core part of the structure in place to achieve this goal as they promote safety, create standards to support good neighbour interactions, and prevent behaviours that undermine the quality of life in our community, such as aggressive dogs, litter, noise, uncontrolled parking and unsightly properties.
In supporting these goals, the Town’s By-law Enforcement Policy is to achieve voluntary compliance with town by-laws in all instances and to provide proactive enforcement through optimum solutions as needed to maintain community standards.
Our mandate is guided by municipal by-laws and provincial legislation such as the Municipal Act, Building Code Act, Highway Traffic Act, Dog Owner’s Liability Act and the Provincial Offenses Act to name a few.
The By-law Services Division is responsible for the following main service areas:
In addition to the above core services, the By-law Services Division is responsible for the enforcement of over 40 by-laws for the Town. Click below for a list of our most frequently asked by-laws:
Service Request for By-law Enforcement
If you would like to report a possible by-law violation, please contact us by the following ways:
- Complete the Online Complaint Form
- Email at firstname.lastname@example.org
- Telephone: 705-445-1030 ext. 3256
- In Person at Town Hall. Monday to Friday 8:30 a.m. to 4:30 p.m.
Please Note: In order to investigate your concerns/complaints properly, please provide us with the following information:
- Your first and last name,
- Your address,
- Your phone number, and
- The Collingwood address where the issue is or has taking place. (If it is for a vacant lot, please give a detailed description of its location).
Unless permitted by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56, or required as a result of disclosure, your personal information will be kept confidential. Should the matter proceed to court, it may be necessary for you to attend court as a witness to the violation.
Anonymous complaints or complaints with only partial information will not be investigated