Report an Issue

Accessibility Barrier Feedback

The Town of Collingwood Accesibility Advisory Committee is seeking your assistance to identify and eliminate barriers within the community. If you are aware of a barrier, please take a moment to fill out this form. A printable version of this form is available here (fillable PDF).

Barrier Identification Form

By-law Complaint

Complaints regarding by-law concerns such as: animal control concerns, property standards, parking or noise control can be submitted using this form.  You can reference the list of Frequently Requested By-Laws for more information on the by-laws that are enforced. You can also download a copy of the printable version of the complaint form and submit it to Town Hall.

NOTICE: All complaints made to By-law Enforcement are confidential.

Submit a complaint via the Public Portal

Construction Without A Permit Issue

Fill out our online Report Construction Without A Permit form to report an issue or call 705-445-1030.

Report Construction Without A Permit

Report a Coyote

If wildlife presents a nuisance to private property, landowners may wish to contact a Pest Control Service to have the animal removed and/or relocated. Pest Control Service will charge a fee for service.

Coyote Sighting Report Form

Report a Public Works Issue

Issues regarding street lights, pot holes, bouelvard trees, sewers, traffic signals, and sidewalks can be reported using our online issue form. If this is an after-hours emergency, please call 705-445-1351 and follow the prompts.

Report a Public Works Issue

Water Issue

To report a water issue, such as: issues with your curb stop valve, discoloured water, wastewater, or to report a fire hydrant blocked by snow, please fill out our online water issue form. If this is an after-hours emergency, please call 705 445-1581 and follow the prompts.

Report a Water Issue Online Form

Do you have a compliment or complaint?  

Take a moment to complete our Customer Service Satisfaction Survey to provide your feedback. Please indicate in the comments if you would like to be contacted further about this feedback or have an unresolved concern that you need assistance with.

Customer Service Survey  

Report All Other Issues

For all other issues, please complete the form below.  Our Customer Service team will receive your submission and direct it to the appropriate department for resolution.

Report All Other Issues Form