Wastewater Services
The Collingwood Wastewater Treatment Plant provides the treatment of residential and commercial wastewater. Raw sewage travels through our sewer system, boosted by seven pumping-stations, which is then treated by our conventional activated sludge plant and then discharged into the Collingwood harbour.
Our treatment plant is located at:
3 Birch St
Collingwood ON
L9Y 2T8
705-445-1351
Hours of Operation:
Monday- Friday, 8:00 a.m. - 4:00 p.m.
Please be advised that hours of operation can sometimes vary during the holiday season, so it is advised that if you are planning to drop-off please contact the plant beforehand.
The Town of Collingwood’s water and wastewater billing is issued by EPCOR EDO Inc. For information regarding payment options or account information please contact EPCOR at 705-445-1800 or visit their website https://www.epcor.com/
EPCOR is responsible for the following:
- All payments and billing information for water and wastewater
- Creating a new water account or making changes to an existing account
- Final meter readings for closing dates or accounts
- Water certificates
Your water and wastewater is billed on a monthly basis for both residential and commercial accounts. Billing is based on a twenty-eight day or thirty-five day cycle. The bill amount combines a supply fee (fixed) and a consumption fee (variable) for both water and wastewater.
The system is self-funded. Water and wastewater rates pay for operations and maintenance to ensure a safe and reliable water supply as well as responsible wastewater treatment. Therefore, water and wastewater is not supported by property taxes.
Water & Wastewater Rates 2019
*in the months of May through September, any residential consumption over >40 m3 per month will be charged $1.20 per m3
Water & Wastewater Supply Monthly Charge
*based on a 30-day billing period
Looking to see if you can connect to the Town of Collingwood’s infrastructure? Call Water Services at 705-445-1581 to see if servicing is available in your area and for a quote.
If you are experiencing a sewer back-up please contact Public Works at 705-445-1351.