Water By-law

In this by-law:

“building” shall mean a structure supplied with water by the Town of Collingwood.

“bulk water user” shall mean any customer who draws water from the Town of Collingwood‘ Bulk Water Station located at the South End Davey Reservoir, 7508PoplarSideroad.

“Contractor” shall mean a person, partnership, or corporation who contracts to undertake the execution of work commissioned by the Town of Collingwood to install or maintain mains, service mains, services, hydrants and other appurtenances.

“Cross connection” shall mean any temporary, permanent or potential water connection that may allow backflow of contaminants, pollutants, infectious agents, other material or substance that will change the water quality in the waterworks distribution system and includes swivel or changeover devices, removable sections, jumper connections and bypass arrangements.

“Customer” shall mean any person who enters into a verbal or written contract with the Town of Collingwood to take water from  the Town of Collingwood or to receive water related services from the Town of Collingwood.

“Developer” shall mean the owner or party specifically named in a Development Agreement or in a Subdivision Agreement.

“External use of water” shall mean the use of water for any purpose outside the walls of any building located at a municipal address.

“Good payment history” is defined as a customer that has not received a disconnection notice within the last 12 months of activity with the Town of Collingwood.

“Main” shall mean every water pipe, except services and portions of private mains as herein defined, installed on the public road allowance or on any other land upon which the Town of Collingwood has obtained easements.

“Manager of Environmental Services” shall mean the Manager of Environmental Services for the Town of Collingwood or the Manager of Environmental Services’ authorized representative.

“Meter” shall mean the water meter supplied and owned by the Town of Collingwood to measure the quantity of water used by the customer.

“Meter pit” shall mean any exterior chamber or pit approved by the Manager of Environmental Services for the purpose of containing a water meter. 

“Municipal address” shall mean a building or buildings identified by a number pursuant to the Water By-law, as amended, or as provided for in any successor by-law thereto.

“Occupant” shall include any lessee, tenant, owner, the agent of a lessee, tenant or owner, or any person in possession of premises.

“Owner” shall include any person who or any firm or corporation that is the registered owner of the property under consideration or any agent thereof, a person entitled to a limited estate in land, a trustee in whom land is vested, a committee of the estate of a mentally incompetent person, an executor, an administrator and a guardian.

“Plumbing system” shall mean the system of connected piping, fittings, valves, equipment, fixtures and appurtenances contained in plumbing that begins, is located and is connected immediately after the meter.

“Potable water” shall mean water that is fit for human consumption.

“Premises” shall mean any house, tenement, building, lot, or part of a lot, or both, in, through or past which water service pipes run.

“Private main” shall mean a pipe connected to a main and installed on private property and from which more than one service and/or hydrant lateral are connected.

“Process water” shall mean non-potable water for industrial use only.

“Remote read-out unit” shall mean any device used to transmit the consumption reading of the meter.

“Service extension” shall mean the portion of a water service pipe from the property line to the meter location, or for a fire service to the inside of the exterior wall of a structure, i.e. an extension of a service stub.

“Service stub” shall mean the portion of a water service pipe from a main to the property line which will always include one control valve.

“Single detached residence” shall mean a single dwelling which is freestanding, separate and detached from other main buildings or main structures, including a split level dwelling, but does not include a mobile home.

“Subdivider” shall mean the owner or party specifically named in a Subdivision Agreement.

“Shut-off valve” shall mean the valve complete with access box on the water service or private main owned and used by Town of Collingwood to shut off or turn on the water supply from the Town‘s waterworks distribution system to any premises.

“Town” shall mean The Corporation of the Town of Collingwood and with particular respect to water supply and distribution shall mean Town of Collingwood – Water Department.

“Water” shall mean potable water supplied by the Town of Collingwood.

“Water distribution system” shall mean mains with connections to feeder mains, feeder mains within subdivision lands, private mains, services, fire hydrants, and shut-off valves and all other appurtenances thereto.

“Water related services” shall include but not be limited to those items set out under the current Town‘s Fees and Service Charges By-Law.

“Water service pipe” shall mean the pipe and fittings that convey potable water from a connection on a main or private main to the meter location, or, for a fire service, to the inside of the exterior wall of a structure.

“Waterworks” shall mean any works for the collection, production, treatment, storage, supply and distribution of water, or any part of any such works, but does not include plumbing to which the Building Code Act, 2012, or any amendments thereto apply.

1. Application and payment prior to installation

   The owner or their agent shall apply to the Town for a water service and before the service is installed, shall pay for it at the rates as indicated in the current Town‘s Fees and Service Charges By-Law. This is over and above the payment of all other appropriate Town Charges including the Development Charge.

2. Installation - payment required

   The installation of the water service will not be scheduled or commenced in any way until the application and payment in full have been made.

3. Disconnection of service at main - payment

   When a service must be disconnected at the main, the owner shall pay to the Town a charge as indicated in the current Fees and Service Charges By-Law for disconnecting such service from the water distribution system.  A disconnection at the main also includes removing all applicable meters and is subject to the cost indicated in the current Fees and Service Charges By-Law.

4. Payment of Rates — Lump Sum

   The payment of the rates as stipulated in Part 2.1 and 2.2 must be paid as a total lump sum. 

1. Application for water supply 
   Before the initial supply of water or any subsequent reconnection to any premises in the Town, the owner shall make application for the same, and the owner shall be governed by the requirements of this by-law.
2. Water measured by meters 
   The water consumed on all premises in the Town shall be charged for as indicated by the meter on each respective property at rates as indicated in the current Town‘s Fees and Service Charges By-Law.
3. Meter reading and billing 
   Water meters may be read and accounts be rendered monthly or on any other basis at the discretion of the Town. The bill shall be deemed to be served upon the customer if it is delivered or sent by mail or email to the premises supplied.
4. Late payment charge and overdue notice 
   When an account is not paid by the due date stated on the bill, a late payment charge, as indicated in the current Town‘s Fees and Service Charges By-Law, will be assessed to the account and, thirteen (13) days after that date, an overdue notice will be sent by mail reminding the customer of the outstanding account.
5. Notice of disconnection 
   Fourteen (14) days after the overdue notice is mailed (twenty-seven (27) days after the due date), should the account remain unpaid, the Manager of Environmental Services will deliver or cause to be delivered to the service address, a notice of disconnection advising the customer that unless payment is received within 48 hours, service will be disconnected.
6. Non-payment -water shut off - lien 
   If the customer at any premises omits, neglects or refuses to pay any bill rendered, whether for water service pipes, meter, service charge or any other monies to which the Town may be entitled in respect of water services to such premises, the Town may, at its discretion, shut off or reduce the flow of the water to the premises. The Town shall provide reasonable notice of the proposed shut off to the owners and occupants of the land by personal service or prepaid mail or by posting the notice on the land in a conspicuous place. Such charges have priority lien status, and may be collected in accordance with the Municipal Act, 2001, and may be added to the tax roll against the property in respect of which the water service was supplied.
7. Reconnection - charge 
   Where it has been necessary to discontinue service as a result of non-payment, a reconnection charge as indicated in the current Town‘s Fees and Service Charges By-Law, will be levied against the delinquent account, in addition to the applicable collection charge.
8. Temporary removal and reinstallation of meter - charge 
   When the owner requests a temporary removal of the water meter from their premises, for any reason which has been approved by the Manager of Environmental Services, the meter removal and reinstallation charge, as indicated in the current Town‘s Fees and Service Charges By-Law will be applied to their account.
9. Change of occupancy - charge 
   At the time of a change of occupancy, an administrative charge as indicated in the current Town‘s Fees and Service Charges By-Law will be levied by the Town to the new customer to cover the cost of administrative work, and the said charge will be included on the first billing to the new customer.
10. Minimum monthly charge – payable by whom 
    The minimum monthly charge for providing and maintaining water supply to a property is applicable for every water meter owned and read by the Town. In instances when the occupant of a premise terminates their account with the Town, subsequent minimum monthly charges shall be rendered to the owner of the premise until such time as a new occupant applies to the Town for the supply of water.
11. Service installation charge 
    All water service pipes, except those to lands being developed under a Town development or subdivision agreement wherein the main is installed, may be installed on an actual cost basis at the owner‘s expense.
12. Construction water charge 
    Water used during the construction phase of a building, prior to occupancy, is not required to be metered.  The Town will recover the cost of this construction water by applying a construction water charge, as indicated in the current Town‘s Fees and Service Charges By-Law to the cost of the owner‘s water service.
13. Temporary water supply - application and charge 
    Where a customer requires a temporary water supply, such customer shall apply to the Town for a connection to a fire hydrant. If the connection is approved and an agreement signed, the customer shall pay, prior to connection or when billed, the applicable charge as indicated in the current Town‘s Fees and Service Charges By-Law.
14. Meter testing charge 
    The process for meter testing is explained in section 7.18 of Part 7 of this by-law.  If after testing, meter is found to be accurate the customer will be charged full cost recovery for the testing.

1. Deposit is security for payment 
   Whenever an application is made to the Town for a supply of water,  the Town may, in its discretion, before furnishing such supply, require the customer to make a deposit of such sum of money as it may consider advisable. Each such deposit shall be security for payment for all water passing through the meter of the service in respect to which such deposit was made until the customer shall have notified the Town in writing to discontinue such service.
2. Deposit applied as payment 
   Security Deposits (cash) where applicable will be applied as payment with interest upon determination of good payment history or closure of an account.
3. Non Payment of Security Deposit 
   Non-payment of a security deposit will be subject to the standard collection procedures including disconnection of water services.
    

1. Conditions on water supply 
   The Town agrees to use reasonable diligence in providing a regular and uninterrupted supply and quality of water, but does not guarantee a constant service or the maintenance of unvaried pressure or quality or supply of water and is not liable for damages to the customer caused by the breaking of any water service pipe or attachment, or for shutting off of water to repair mains or to tap mains.
2. Authority for Water Supply 
   The Town in its own right shall have the sole responsibility, authority, power and capacity to construct, maintain and operate all waterworks plant and equipment within the Town boundaries serving the Town of Collingwood.
3. Unauthorized operation of fire hydrants - offence 
   No person other than a person authorized for that purpose, by the Manager of Environmental Services or their designate, shall be permitted to open or otherwise interfere with or operate or take water from any fire hydrant.
4. Unauthorized operation or interference - offence 
   No person other than a person authorized for that purpose, by the Manager of Environmental Services or their designate, shall open or close a valve in the water works distribution system, or remove, tamper with or in any way interfere with any valve, water meter, structure, water main or water service in the water works distribution system.
5. Use of water from hydrants 
   Except for water used for firefighting, any other use of a Town‘s fire hydrant for water supply must be approved by the by the Manager of Environmental Services or their designate. The method of application and payment shall be according to section 3.13 of Part 3 of this by-law. The terms and conditions required for granting the permission shall be at the discretion of the Town and may be changed from time to time as the Town deems necessary.
6. Improper use of water from fire service - offence 
   Any water supplied or made available for any land or building for purposes of protection of property or persons from fire or for preventing fires or the spreading of fires shall not be used for any other purpose.

1. Installation - by Town of Collingwood - by contractor 
   All water service pipes shall be installed by the Town or by approved contractors engaged by the owner for the purposes of such installation, except in new land development projects where agreements with the Town require the developer or subdivider to complete such work.
2. Installation - to Town of Collingwood specifications — Ontario Building Code requirements 
   All water service pipes and private mains located within Town property shall be constructed according to the Town of Collingwood‘s current Development Standards and the Town of Collingwood’s Standard Material Specifications. All water service pipes and private mains located on private property shall be constructed in accordance with the Ontario Building Code as revised from time to time and in accordance with good engineering practices and shall be approved by the Chief Building Official. Where the Ontario Building Code is silent the Town‘s Development Standards and Material Specifications shall be applied and shall prevail.
3. Connection to main - prior application 
   The installation of the water service pipe connection will not be scheduled or commenced in any way until the customer has met the requirements of this by-law.
4. Installation - alteration - approval by Town of Collingwood 
   For any new water service pipe or private main installation, or alteration of existing water service pipes or private mains, the owner must apply for approval from the Town for such work as specified in the Town‘s Development Standards and Standard Material Specifications.
5. Installation inspection by Town of Collingwood 
   All water service pipes and appurtenances installed, including those required by a Town Subdivision or Development Agreement, must be inspected by the Water Department; the charge for which inspection is as specified in the current Town‘s Fees and Service Charges By-Law.
6. Installation - access for inspection 
   The Town and persons authorized by the Town for inspection shall be, at all times, entitled to enter any premises for the purposes of examining pipes, connections and fixtures which are used in connection with the water service pipe and/or service main.
7. Disconnection of service 
   In the place of a permanent disconnection, the water service pipe must be disconnected at the water main the water main plugged, and the curb box and rod removed at the owner‘s expense. In cases where the intent is to reuse the existing service (i.e. demolition of an existing building and rebuilding) a demolition permit is to be obtained. The conditions issued by the Water Department prior to obtaining a demolition permit are to be adhered to.  In general the water service is to be disconnected at the curb box prior to the start of the demolition work. All work must be inspected by the Town, and the charge for such inspection is as indicated in current Town‘s Fees and Service Charges By-Law.
8. Maintenance of service stub - Town of Collingwood
   The water service stub shall be maintained by the Town at the Town’s expense.
9. Maintenance of service extension and private main - owner 
   Any and all defects to the water service extension, private main and meter pits, shall be repaired by the owner of the property being serviced. Should the Town become aware of any such defect, and upon written notification to the owner, the said defect is not repaired, within seven (7) days of the date of the notification or within such time as the Manager of Environmental Services may deem necessary, then the Town may turn off the water supply to the property. If the Town is ordered to restore the water supply, then the Town may repair the defective water service pipe and charge the cost to the owner and collect such cost according to law, and until paid, such cost shall remain a lien on such property, and may also be collected in the like manner as taxes. The Town of Collingwood shall not be held responsible for the cost of restoration.
10. Operation of shut-off valve 
    No person, other than persons authorized for that purpose, by the Manager of Environmental Services or their designate, shall be permitted to operate the shut-off valve to any premises. A charge for valve operation is indicated in current Town‘s Fees and Service Charges By-Law
11. Maintenance of shut off valve- Town of Collingwood 
    The water service shut off valve shall be maintained by Town of Collingwood at the Town of Collingwood’ expense.
12. Access to shut-off valves 
    All shut-off valves must be left clear and accessible at all times so that the water in the water service pipe and private mains may be turned off or on as may be found necessary by the Manager of Environmental Services or their designate.
13. Responsibility for protection, water loss, damage 
    All water service extensions to and including the meter shall be properly protected from frost and any other damage at the expense and risk of the owner of the property being serviced. The owner shall be responsible for the water loss occasioned by a leak in the water service extension or private main and the charge for such water loss shall be determined by the Manager of Environmental Services or their designate, and shall be paid by the owner upon demand by the Town. The Town shall not be held responsible for any damages arising from such leakage.
14. Responsibility – temporarily vacant and unheated premises 
    When any premises is left temporarily vacant or without heat, it is the owners responsibility to shut off the water supply from within the premises and drain the piping therein. The owner or occupant may apply in writing to the Town to have the shut-off valve turned off to stop water supply. The valve will be turned on only at the owner‘s request and in the owner‘s presence. The owner shall pay for this service at the rate as indicated in the current Town‘s Fees and Service Charges By-Law.  The owner will continue to be responsible for the fixed monthly charges as indicated in the current Town‘s Fees and Service Charges By-Law.
15. Responsibility - water damage 
    When any premises left vacant, unattended or without heat, where the water supply has not been shut off, suffers damage to it and its contents from a leaking or burst water pipe, the owner or the occupant shall have no claim against the Town.. Should the Manager of Environmental Services or their designate become aware of such leaking or burst pipes, the Manager of Environmental Services or their designate shall turn off the shut-off valve, and the water supply shall not be turned on until the Manager of Environmental Services or their designate, in their discretion, shall consider it advisable.
16. Responsibility for frozen pipes - The Town -owner 
    Thawing out frozen water service stubs shall be the Town’s responsibility. Thawing out frozen service extensions and private mains shall be the owner‘s responsibility. Where any employee of the Town assists the owner in the thawing of frozen pipes on the owner‘s property, all such assistance work will be considered to be at the owner‘s risk, and the owner shall have no claim against the Town by reason of such work.
17. Responsibility for Hydrant Maintenance 
    Any hydrant situated within the public road and placed for the benefit of the Town is the property of the Town and shall be maintained by it. Any hydrant situated within a private road and placed for the benefit of the Town is the property of owner and shall be maintained by the Town. Any hydrant situated on private property for the sole benefit of the owner is the property of the owner and such be maintained by such persons.
18. Renewal of service - The Town of Collingwood - owner 
    The Town shall renew service stubs on public property at its expense and to its specifications when: (a) piping is deemed by the Manager of Environmental Services or their designate to be beyond repair; (b) the existing pipe material is lead and supplies a single detached residence. Replacement piping shall conform to the specifications of the Town. Replacement pipe shall be the same size as existing or the minimum size for the area. If an owner requests a larger size, the owner shall pay the difference in material cost.
19. Access - removal - inspection - fittings 
    Where a consumer discontinues the use of the water service, or the Town lawfully refuses to continue any longer to supply it, the Manager of Environmental Services or their designate may, at all reasonable times, enter the premises in or upon which the consumer was supplied with the water service, for the purpose of disconnecting the supply of the water service or of making an inspection from time to time to determine whether the water service has been or is being unlawfully used or for the purpose of removing there from any fittings, machines, apparatus, meters, pipes or other things being the property of the Town in or upon the premises, and may remove the same there from, doing no unnecessary damage.

1. Water to be metered - remedy for violation 
   All water used on premises within the Town, except water used for firefighting purposes, for construction, or water authorized by the Manager of Environmental Services or their designate, shall pass through the meter supplied by the Town for use upon such premises, and in addition to whatever other remedies the Town may have by law in respect to infringement of this by-law, the Town may, upon ascertaining that water has been used which has not passed through the meter of such premises, forthwith, without notice, shut off and stop the supply of water.
2. Supply - installation - ownership - replacement 
   The owner shall pay the water service charge as indicated in the current Town‘s Fees and Service Charges By-Law before the Town will supply the owner with a meter and the meter must be installed prior to occupancy of the building. The meter shall remain the exclusive property of The Town and may be removed as and when the Town may see fit, upon the same being replaced by another meter, or for any reason which the Town may, in its discretion, deem sufficient.
3. Installation - maintenance - repair - access 
   The Town may shut off the supply of water to a property if the Town requires access to the property to install, replace, repair or inspect a water meter. Any person authorized by the Town for that purpose has free access, at all reasonable times, and upon notice given as set out in section 7.4 of this by-law, to all parts of every building or other premises to which any water service is supplied for the purpose of inspecting or repairing, or of altering or disconnecting, within or without the building, or for placing meters upon any water service pipe or connection within or outside of the building for that purpose of protecting or regulating the use of the mete
4. Notice required - access 
   Before shutting off the supply of water, the Town shall; (a) by personal service or by registered mail, serve the owners and occupants of the property as shown on the last returned assessment roll of the municipality with a notice of the date upon which the Town intends to shut off or restrict the supply of water if access to the property is not obtained before that date; (b) ensure that a copy of the notice described in clause (a) is securely attached to the property in a conspicuous place.
5. Shut off - reasonable effort - gain access 
   The Town shall not shut off the supply of water unless it has made reasonable efforts to get access to the property and has been unable to get access within fourteen (14) days after the later of, (a) the day the last notice under part (a) of section 7.4 of this by-law was personally served; (b) the day the last notice under part (a) of section 7.4 of this by-law was mailed; and (c) the day a copy of the notice was attached under part (b) of section 7.4 of this bylaw.
6. Restoration of water supply - as soon as practicable 
   If the Town has shut off the supply of water under section 7.3 of this by-law, the Town shall restore the supply of water as soon as practicable after obtaining access to the property.
7. Charges - meters - owner to pay 
   All charges for any of the work and services mentioned in sections 7.3 and 7.6 of this by-law will be determined by the Manager of Environmental Services as indicated in the current Town‘s Fees and Service Charges By-Law and will be paid in full by the owner or the customer, as the case may.
8. Every property metered – Manager of Environmental Services discretion 
   Every property to which water is being supplied shall be furnished with a separate water meter, supplied by the Town except where non-compliance is acceptable to the Manager of Environmental Services or their designate.
9. Installation to The Town’s Development Standards 
   All water meters, supplied by the Town, shall be installed to conform to the Town‘s current Development Standards.
10. Meter location – Manager of Environmental Services to consent to change 
    The location of a meter, once installed to the Town‘s current Development Standards, shall not be changed by any person except with the consent of the Manager of Environmental Services or their designate.
11. Private meters - owner responsible 
    The Town will not supply, install, inspect or read private water meters, nor will the Town bill consumption on private water meters. Water supply pipes to private meters must be connected to the owner‘s plumbing after the Town’s meter.
12. Reading meter - access 
    The Town and persons authorized by the Town for that purpose shall be allowed access to the premises and be provided free and clear access to the meter where water is being supplied at all reasonable times for the purpose of reading or repairing or replacing the meter, at their discretion. Where such access to the premises and/or free and clear access to a meter is not provided by the occupant within fourteen (14) days upon written notification by the Town, may, at its discretion, shut off the supply of water to the premises until such time as free and clear access to the water meter is provided.
13. Valve maintenance - responsibility of owner 
    The owner shall supply and install the inlet valve to the water meter. The owner shall be responsible for maintaining in good working order, the inlet valve, the outlet and bypass valves for all meters, and shall ensure that such valving is accessible.
14. Leaks must be reported 
    Any leaks that may develop at the water meter or its couplings must be reported immediately to the Town. The Town is not liable for damages caused by such leaks.
15. Interference with meter not permitted 
    No person, except a person authorized by the Town for that purpose, shall be permitted to open, or in any way whatsoever to tamper with any water meter or meter bypass, or with the seals placed thereon, or do any manner of thing which may interfere with the proper registration of the quantity of water passing through such meter.  Should any person change, tamper with or otherwise interfere, in any way whatsoever, with any water meter placed in any building, the Manager of Environmental Services or their designate may forthwith, without any notice, shut off the water from such building or premises, and the water shall not be again turned on to such building or premises without the express consent of the Manager of Environmental Services or their designate.
16. Owner responsible to repair piping 
    If, in the opinion of the Manager of Environmental Services or their designate, the condition of the water service pipe and/or valves and of the plumbing system on such piping is such that the meter cannot be safely removed for the purpose of testing, replacing, repairing or testing in place without fear of damage to the water service pipe and valves, the Manager of Environmental Services or their designate may require the owner or occupant to make such repairs as may be deemed necessary to facilitate the removal or testing of the meter. If, upon notification, the owner does not comply with the Manager of Environmental Services or their designee‘s request, then the water supply to the property may be turned off at the shut-off valve during removal, replacement, repair and testing of the meter and the Town shall not be held responsible for any damages to the owner‘s property arising from such work.
17. Non-functioning meter - amount of water estimated 
    If, for any cause, any meter shall be found to not be working properly, then the amount of water to be charged for shall be estimated on the average reading for the previous months or the same month of the year prior, when the meter was working properly.  If this reading is unavailable or proven inaccurate, the amount of water to be charged for shall be estimated on a daily average when the meter is working properly, and the charge for the water for the period during which the meter was not working properly shall be based thereon.
18. Meter testing for customer - conditions 
    Any customer may, upon written application to the Town, have the water meter at his or her premises tested for accuracy of registration. If the meter is found to register correctly, slow or not to exceed three per cent (3%) in favour of the Town when tested at a flow rate of 4.54 litres (one gallon) per minute, the customer will be charged for all costs incurred. If the meter is found, when tested to register in excess of three per cent (3%), a refund will be made to the customer equal to such excess percentage of the amount of the account for the period of four (4) months prior to such testing of the meter, and there will be no charge for the test.
19. Meter reading supersedes remote device reading 
    Where the water meter is equipped with a remote read-out unit of any type and a discrepancy occurs between the reading at the register of the water meter itself and the reading on the readout device, the Town will consider the reading at the meter to be correct, and will adjust and correct the customer‘s account accordingly.
20. Interference with Remote Read-Out Unit not permitted 
    No person, except a person authorized by the Town for that purpose, shall be permitted to tamper with any remote read-out unit, or do any anything which may interfere with the proper transmission of the water meter reading.  Should any person change, tamper with or otherwise interfere, in any way whatsoever, with any remote read-out unit placed in any building, the Manager of Environmental Services or their designate may forthwith, without any notice, shut off the water from such building or premises, and the water shall not be again turned on to such building or premises without the express consent of the Manager of Environmental Services or their designate.

1. Protection from Contamination 
   No person shall connect, cause to be connected, or allow to remain connected to the waterworks distribution system any piping, fixture, fitting, container or appliance, in a manner which under any circumstances, may allow water, waste water, non-potable water, or any other liquid, chemical or substance to enter the water works distribution system. The means for ―protection from contamination‖ shall be in accordance with the requirements of the Ontario Building Code Act, 2012, as amended from time to time.
2. Inspection for cross connections - access 
   Any person authorized by the Town for that purpose has free access, at all reasonable times, and upon reasonable notice given and request made, to all parts of every building or other premises to which any water service pipe is supplied for the purpose of inspecting for cross connections within the property.
3. Access to be provided on written notice 
   Where access is not provided, a written notice by the Town will be issued allowing fourteen (14) days to provide access. If access is not provided within this time frame, the Town may, at its discretion, shut off the supply of water to the premises until such time as the access is provided.
4. Order to install control device 
   If a condition is found to exist which is contrary to section 8.1 of this by-law, the Town shall immediately carry out an inspection and shall issue such order or orders to the customer as may be required to obtain compliance with section 8.1 of this by-law.
5. Failure to install - notice - water shut-off 
   If the customer to whom the Town has issued an order fails to comply with that order, the Manager of Environmental Services or their designate, at their discretion, may: (a) Give notice to the customer to correct the fault, at his/her expense, within a specified time period and, if the notice is not complied with, the Manager of Environmental Services or their designate may then shut off the water service or services; or (b) Without prior notice, shut off the water service or services.
6. Additional device on service 
   Notwithstanding sections 8.1, 8.4 and 8.5 of this by-law, where a risk of possible contamination of the water works distribution system exists in the opinion of the Manager of Environmental Services or their designate or an approved authority, a customer shall, on notice from the Town, install on his/her water service pipe a cross connection control device, in accordance with the Ontario Building Code and approved by the Town, in addition to any cross connection control devices installed in the customer‘s water system at the source of potential contamination.
7. Installation to required standards 
   Cross connection control or backflow prevention devices, when required by the Town, shall be installed in accordance with the Ontario Building Code and ―CAN/CSA-B64.1O-94 Manual for the Selection, Installation, Maintenance and Field Testing of Backflow Prevention Devices, as amended from time to time.
8. Inspection and testing - paid by customer 
   All cross connection control devices shall be inspected and tested at the expense of the customer, upon installation, and thereafter annually, or more often if required by the Town, by an OWWA certified backflow tester and demonstrate that the device is in good working condition. The customer shall submit a report from the OWWA certified backflow tester for approval by the Manager of Environmental Services or their designate for any or all tests performed on a cross connection control device within fourteen (14) days of a test. A record card shall be displayed on or adjacent to the cross connection control device on which the tester shall record the address of the premises, the location, type, manufacturer, serial number and size of the device, and the test date, the tester‘s initials, the tester‘s name (if self-employed) or the name of his employer and the tester‘s OWWA certificate number.
9. Failure to test device - notification - water shut-off 
   If a customer fails to have a cross connection control device tested, the Town or approved authority may notify the customer that the cross connection control device must be tested within fourteen (14) days of the customer receiving the notice. If the customer fails to have the device tested within the time allowed, the Manager of Environmental Services or their designate may shut off the water service or water services until the cross connection control device has been tested and approved as required by section 8.8 of this by-law.
10. Repair - replacement - by customer 
    When the results of a test referred to in section 8.8 of this by-law show that a cross connection control device is not in good working condition, the customer shall make repairs or replace the device within fourteen (14) days. If a customer fails to repair or replace the device within the time allowed, the Manager of Environmental Services or their designate may shut off the water service until such repair or replacement has been made.
11. Removal of device - permission by The Town 
    No person shall without the permission of the Town remove any cross connection control or backflow prevention devices installed as a requirement of provincial legislation notwithstanding the fact that the applicable provincial regulation has been rescinded. 

1. Properties (excluding condo corporations) ending with odd numbers may only use municipal water out-of-doors on odd numbered days of the month and properties ending in even numbers may only use water outdoors on even numbered days of the month.
2. Condo corporations are restricted to out-of-doors watering every other day. A written request from the Condo Corporation must be made to the Manager of Water Services requesting odd or even days to use municipal water out-of-doors.  
3. Sections 9.1 and 9.2 will not apply to premises that have had new sod laid for a 28 day period from the original installation period. Once the 28 day period has expired sections 9.1 and 9.2 will be applicable.
4. The Manager of Environmental Services or their designate is authorized to implement at any time any other restriction which, at their discretion, considers advisable to limit the external use of water and this authority includes the right to ban completely the external use of water.

No person shall: 

1. willfully hinder or interrupt, or cause or procure to be hindered or interrupted, the Town or any of its officers, contractors, agents, servants or workers, in the exercise of any of the power conferred by this by-law; 
2. willfully let off or discharge water so that the water runs to waste; 
3. being a customer, tenant, occupant of any house, building or other place supplied with water from the waterworks, improperly waste the water or, without the consent of the Town, lend, sell, or dispose of the water, give it away, permit it to be taken or carried away, use or apply it to the use or benefit of another, or to any use and benefit other than his own or increase the supply of water agreed for; 
4. without lawful authority willfully open or close any valve or hydrant, or obstruct the free access to any hydrant, curb stop, stopcock, valve, chamber or pipe by placing on it any building material, rubbish or other obstruction; 
5. throw or deposit any injurious or offensive matter into the water or waterworks, or upon the ice if the water is frozen, or in any way foul the water or commit any willful damage or injury to the works, pipes or water, or encourage the same to be done; 
6. willfully alter any meter placed upon any service pipe or connected therewith, within or without any building or other place, so as to lessen or alter the amount of water registered; 
7. lay or cause to be laid any pipe or main to connect with any pipe or main of the waterworks, or in any way obtain or use the water without the consent of the Town; or 
8. use water externally during the year except in accordance with the restrictions set out in Part 9 of this by-law. 

1. Fine - for contravention 
   Any person who contravenes any provision of this by-law is, upon conviction, guilty of an offence and is liable to any penalty as provided in the Provincial Offences Act.
2. Continuation - repetition - prohibited - by order 
   The court in which the conviction has been entered, and any court of competent jurisdiction thereafter, may make an order prohibiting the continuation or repetition of the offence by the person convicted, and such order shall be in addition to any other penalty imposed on the person convicted.
3. Offence - additional - damage to waterworks 
   Every person who, by act, default, neglect or omission occasions any loss, damage or injury to any water public utility works, or to any waterworks plant, machinery, fitting or appurtenance thereof is liable to the Town therefore.
4. Offence - additional - willful damage 
   Every person who willfully or maliciously damages or causes or knowingly suffers to be damaged any water meter, remote readout device, water service pipe, conduit, wire, rod or water fitting belonging to the Town or willfully impairs or knowingly suffers the same to be altered or impaired, so that the water meter indicates less than the actual amount of the water that passes through it, is guilty of an offence and on conviction is liable to a fine, to the use of the Town, and for any expenses of repairing or replacing the water meter, remote readout device, water service pipe, conduit, wire, rod or fitting and double the value of the estimated water so consumed, all of which is recoverable under the Provincial Offences Act.
5. Offence - additional - injuring waterworks 
   Every person who willfully removes, destroys, damages, fraudulently alters or in any way injures any water meter, remote readout device, water service pipe, conduit, wire, rod, water fitting or any other property belonging to the Town is guilty of an offence and on conviction is liable to a fine, to the use of the Town, and is also liable for all damages occasioned thereby, which are recoverable under the Provincial Offences Act.

The short title of the by-law shall be the Water By-Law.

By-law No. 2015-058 and any amendments thereto, are repealed upon this By-law coming into effect.

This By-law shall come into full force and effect on the date of final passage hereof at which time all by-laws and/or resolutions that are inconsistent with the provisions of this By-law and the same are hereby repealed or rescinded insofar as it is necessary to give effect to the provisions of this By-law.

ENACTED AND PASSED this 26th day of September, 2016.