How to: Register for Cityview Public Portal
- From the portal homepage, click on 'Register' in the top right corner.
- Enter the email address you will be using for the portal; this will be your login ID.
- Create a password and re-enter to confirm. Your password must be a minimum of 8 characters.
- Click 'Next Step' and complete the remaining contact information fields.
- Ensure to select the 'I am not a robot' field at the end by entering the characters you see in the image, and click submit.
- Once you complete these steps, you will receive an email at the address you used to register to confirm your account. The link in the message will validate your account. Ensure you're using the email address you registered with.
- You can now sign into the web portal and begin to submit permits, service requests, or by-law cases.
Troubleshooting and common issues:
- Registering with a different email than the one you are using on your cell phone.
- Expecting your confirmation email but looking into an email box not associated with registration.